Business and government in trust freefall
Filed in archive corporate reputation by leon on February 16, 2006

Tracking views of 2000 opinion leaders around the world, it found trust in institutions like business and government is falling. Business had a trust rate of only 21 per cent in france
, 33 per cent in Germany and just 49 per cent in the US. Governments didn't do much better, pulling in a 32 per cent score in France and 38 per cent in the US.In disturbing news for US companies, the survey found that major American brands like Coca-Cola and McDonalds were facing a big "trust discount" in Europe. In other words, these brands were regarded as less trustworthy over there.
Compare that with the story for non-Government organisations. They were the most trusted in every market, except Japan and Brazil. And when the survey asked people to nominate a global company they really trusted, many named NGOs like Red Cross and Greenpeace.
If the study's right, business has a lot of work ahead.
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Edelman Trust
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